We appreciate the trust you place in Solaire Home Comfort, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information that we collect and how we use it.

Information We Collect

We may collect information (including name, address, telephone number, project details, and email address) when you:

  • Sign up for our newsletter
  • Inquire about our services
  • Sign up for updates
  • Enter a contest or sweepstakes
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us in a secure database. We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies and Pixel Tags below for further information.

What Do We Use Your Information For?

At Solaire Home Comfort, we always want to provide you with the best possible experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:

  • Provide the services you request
  • Contact you about an inquiry
  • Send you Solaire Home Comfort email updates
  • Customize our communications to you

Information We Share with Others and Your Privacy Rights

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Your Choices about Communication from Solaire Home Comfort

We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at pam@solaireenergy.com or at

Solaire Home Comfort
2174 Grover Road
Canton, PA 17724

Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.

How We Use Email

When you provide us your email address, we will email you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.

Online Store Powered by Energy Circle

Our web store is powered by Energy Circle LLC which will use cookies and pixel tags to:

  • Remember what items are in your Shopping Cart
  • Recognize you when you return to their Web site
  • Track your referring affiliate (Solaire Home Comfort)
  • Enable you to checkout if you have created an account with them
  • Study how customers navigate through their Web site and which products they search for

If you set your browser to refuse cookies, please feel free to call Energy Circle at 207-865-3400 to place your order.

While we do not provide any identifying information to Energy Circle from our database, if you register with their site or place an order through the store they will use the information you provide them, in accordance with their privacy policy, to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you Energy Circle email updates
  • Identify your product and service preferences
  • Customize their communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve their merchandise selection and customer service

You can review Energy Circle’s Privacy Policy here.

Links to Other Sites

Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Solaire Home Comfort, and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Solaire Home Comfort
2174 Grover Road
Canton, PA 17724
pam@solaireenergy.com

Testimonials

  • Theodore, Williamsport

    I appreciate the fact that Solaire Home Comfort's owners, employees, and technicians are courteous, respectful, proficient, and professional about the way they do business. I will definitely recommend Solaire Home Comfort to others and call them next time I have a heating or cooling issue.

  • Jim, Williamsport

    I have used your company for 10 years. I always considered your work good and the cost fair. My geothermal system works great, and I have recommended your firm to several interested parties.

  • Ken, Montoursville

    I have been a customer for over 20 years and don't remember of ever having a complaint about service. They have been able to take care of my needs within a reasonable period of time. I feel like I know and am friends with quite few people that are in their organization.

  • Marvel, Ralston

    Solaire Home Comfort staff is personal and friendly. When our boiler was installed, there was no problem with me assisting the installer with running the required plumbing throughout the house.

  • Donna, Columbia Crossroads

    The Solaire Home Comfort staff is always professional and courteous. The technicians appear to be competent and knowledgeable. They have always been prompt in responding to our needs. I would definitely recommend Solaire Home Comfort to others.

  • Donald and Arlene, Williamsport

    Late last summer we decided to purchase a heating/cooling system and heard about Solaire Home Comfort through a contractor, who had one of your systems installed in his own home.

  • Bill, Fanklin Township, Bradford County, PA

    When I needed emergency help, Solaire had a quick response. Always courteous and pleasant and dependable. Recommend highly! I've told others.

  • James, Jersey Shore

    Solaire Home Comfort has always resolved any problem that I've had. Your tech is very thorough. He kept me informed thorough the whole process. I'm happy with your company.

  • Richard, Troy

    I think you do a good job and have never had any problems with you. Your tech is very good.

  • Nancy, Cogan Station

    You've been a good company all these years. Very reliable. Great service. Your tech did a great job. He showed respect. I enjoyed him being here.

  • Jerry, Williamsport

    I've had very prompt and satisfactory service [from Solaire Home Comfort].